John has over 30 years’ experience in market research, customer satisfaction measurement and strategic consulting.  His clients come from a multitude of industries, including packaged goods, telecommunications, automotive, pharmaceuticals, hospitality and financial services.  He has worked directly with clients at all levels of the organization, from the C-suite to the front-line employee.  

John DeVries

Southfield, MI Office



Cindy has over 20 years' experience directing and conducting market research. Her clients range from C-level executives to consultants to managers.  Her passion is to help companies grow by delivering insights that are easily communicated and actionable. The analytical tools she uses have been developed and refined over the years by working with some of the world’s best brands: Dr Pepper Snapple Group, Essilor, Kohl’s Department Stores, JCPenney, Travelocity and RadioShack. 

Cindy Miller

Fort Worth, TX Office


Fred has over 40 years' experience in marketing consulting, advertising and market research.  His expertise spans multiple industries including: consumer packaged goods, telecommunications, retail, entertainment, food services, healthcare, beauty and medical aids.

He's held senior executive roles at Yankelovich Partners, The M/A/R/C Group, and D'Arcy Masius Benton & Bowles.

Fred Smuda

Fort Worth, TX Office