Companies are always trying to figure out better ways to generate new revenue. Innovation, line expansion, mergers and acquisitions, improved targeting and relationship management are just a few of the headlines in the business press. Rarely do companies think of managing product quality as a means to grow revenue.
ResearchLink Partners’ Dollar Value of Quality© is a proprietary modeling and analysis system with a 30 year track record of consistently delivering accurate sales estimates. The model quantifies lost revenue tied to poor product quality and incremental revenue to be gained by exceeding customer expectations. Knowing both sides of potential revenue gains and losses, enables a robust cost/benefit analysis with reliable ROI estimates associated with various simulated what-if scenarios.
DOLLAR CONTRIBUTION OF QUALITY